Beauty & Quality
Without Compromise

Care and Maintenance

Proper care and maintenance of your natural stone or Cambria Quartz surfaces will greatly extent the life and beauty of your investment. To learn more, refer to our recommended care and maintenance tips below.

Cambria Quartz
Natural Stone

Your new natural stone purchase is an investment in lasting beauty. Whether you chose marble, granite, limestone, slate, travertine or other natural stone, your investment will give you many years of wear. Following some simple precautions, properly sealing, and using the correct cleaning methods and products, will insure you a lifetime of use from your natural stone.  

Sealing your stone

Natural stone has been formed over millions of years but improper care can ruin nature’s beauty. Although we usually think of stone as “hard", it is a porous material that can absorb spills and stains if left untreated. Sealing your stone with a quality impregnating sealer will prevent most spills from damaging your investment. Urban Quarry technicians have sealed your countertops prior to installation and it is recommended that this process is repeated every 3 to 4 years.

Cleaning procedures and recommendations

Once sealed properly, your stone is protected against everyday dirt and spills. Proper cleaning will help the sealer last longer and keep your stone protected with out damaging your stone’s natural beauty. Keeping your stone free from dust and dry sandy soil will minimize the scratches and wear-patterns that can develop from everyday use. Sweep or dust all natural stone surfaces regularly to remove loose soil and dust. Clean your natural stone on a regular basis with fresh warm water and mild liquid soap with a clean, non-abrasive cloth or sponge. We recommend DuPont™ StoneTech® Professional Revitalizer® Cleaner and Protector. Its unique blend of neutral cleaning agents, make it gentle on your stone while leaving behind a protective shield every time you clean. Do not use scouring powders or creams; these products contain abrasives that scratch the surface.

Etch marks

Substances that are highly acidic, such as orange juice, coffee, vinegar, wine, tomato products, mustard and most soft drinks, will “etch" most calcareous material stone (e.g., marble, limestone and travertine), whether the stone is sealed or unsealed. Although sealing will allow you time to wipe up the spill, it cannot stop the chemical reaction that may leave a dull area or etch mark in the stone. In addition, highly alkaline cleaners, not specifically formulated for natural stone, may contain ingredients that will etch your stone. Professional refinishing is the best way to permanently remove etches, and restores your natural stone’s even finish.

What to do when a spill occurs

No matter how careful you are, spills are going to happen. A quick response and the right solutions can keep spills from damaging your stone or the sealer. Improper cleaning or cleaning products may cause permanent damage.

Remember to always pre-test the cleaning method in a hidden area of the stone before attempting to remove a stain.                                                                                                                          

  • Liquid Spills: Blot away the excess with a clean, dry, white cloth; turning the cloth frequently. Spray the area with DuPont™ StoneTech® Professional Revitalizer® Cleaner and Protector. Wipe dry with a clean cloth. 
  • Food Spills: Scoop up the food with a plastic spoon. Blot with dry, white cloth. Spray the area with DuPont™ StoneTech® Professional Revitalizer® Cleaner and Protector. Wipe dry with a clean cloth. 
  • Mud: Let the mud stain dry completely. Remove dried mud with a soft plastic or nylon brush. Spray affected area with DuPont™ StoneTech® Professional Revitalizer® Cleaner and Protector. Wipe dry with a clean cloth. If the stain remains, contact a professional cleaner. 
  • Oily Stains: If you identify the stain as having an oil base (from foods like salad and cooking oils, butter, or some cosmetics) you may be able to remove the stain using a poultice. Please contact a professional cleaner or stone restoration technician.
Dos and Don’ts 
  • DO use coasters under glasses, especially if they contain alcohol or citrus juices.
  • DO use trivets or mats under hot dishes or cookware.
  • DO use place mats under china, ceramics, silver or other objects that may scratch your stone’s surface.
  • DO dust countertops, islands and vanities frequently.
  • DO blot up spills immediately to minimize permanent damage to the stone.
  • DO clean surfaces by wiping with clean water or spraying with DuPont™ StoneTech® Professional Revitalizer® Cleaner and Protector, then wiping dry with a clean cloth.
  • DON’T use vinegar, bleach, ammonia or other general-purpose cleaners.
  • DON’T use cleaners that contain acid such as bathroom cleaners, grout cleaners or tub and tile cleaners.
  • DON’T use abrasive cleaners such as dry cleansers or soft cleansers.
  • DON’T use alkaline cleaners not specifically formulated for natural stone.

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