Testimonials & Reviews
If you’ve had an exceptional Urban Quarry experience, we’d love to hear about it. Leave us a quick online review.Write a review
Urban Quarry has been our first choice for stone tops for as long as I’ve worked with Paradise Bath and Kitchens. The service is excellent, organized and dependable. My clients have always had their needs met and any issues have been resolved with ease. I know that I can always count on them to be professional and keep me up-to-date with any new offerings coming our way.
As a high-end custom kitchen manufacturer, we only deal with the best of the best suppliers in the industry. We are very happy to count Urban Quarry as part of our family of suppliers, they have been exceptionally professional, and delivered above and beyond our expectations. Shawn, Urban Quarry’s account manager, does a fantastic job making sure everything goes as smooth as possible! His work ethic speaks for itself. Looking forward to many more project collaborations with Urban Quarry and Cambria!”
Today was the day that my countertops were installed and I want you to know how delighted I am with the work done by Misha, Elie and Eric. They were very friendly yet professional and they did an amazing job. My kitchen looks beautiful. Thank you so much. I would highly recommend Urban Quarry to any of my friends or family. It has been a pleasure working with everyone involved with Urban Quarry.
We couldn’t be happier with the installation! The kitchen looks amazing and is better than we could ever have imagined. Thank you for moving so quickly for us. Urban Quarry has been a dream to work with…and we will make sure to pass along many recommendations for you!”
As a designer, it is important to me that I find trade partners who share my work ethics and goal to provide clients with outstanding customer service. I am absolutely delighted to have found a true partnership in Urban Quarry. From the quoting process to the final installation, Urban Quarry provides a gorgeous product with exceptional customer service. This is a family-run business and their dedication to quality and service really shines through, each job is made to feel special! If you are looking for a local Ottawa-based company to fabricate your natural stone or quartz you need look no further. Urban Quarry and Cambria Quartz are top notch! For all the numerous installation jobs I have had with Urban Quarry there has only been one project where we ran into issues with the installation. This problem was dealt with extremely efficiently, with both my account manager and install manager coming to the job site to inspect the installation and offering a generous solution to my client.
Urban Quarry has been our granite and Cambria Quartz supplier of choice for over a decade. They provide excellent customer service and are always willing to help out when a deadline is tight. Quality of product and installation is also second to none.
This is our second project with Urban Quarry and we are consistently satisfied customers. They provided our kitchen counters in 2013 and this year they did our new kitchen, master bathroom and our laundry room. The quartz from our old kitchen was reused in our master bathroom and our laundry room. Sarah was great at booking and organizing all the installation, Pat was great to deal with, his templates, his measurements were 100% accurate which made installation a breeze. The installers were incredibly efficient and professional. They did an amazing job with the kitchen island waterfall to make it flow seamlessly. Our home looks amazing and we are very happy with the results. Thank you Urban Quarry!
It’s not surprising that Cambria and Urban Quarry are partners. They are both family- owned and operated with unprecedented attention to quality and service. Cambria’s innovation not only ensures the highest quality quartz in North America, but they also continue to introduce beautiful, current and stylish designs. This combination of quality workmanship, stunning design and unparalleled customer service continues to impress my staff and my clients. I always look forward to my next project with Urban Quarry!
Although I have experience with Urban Quarry and their products on a professional level and had faith in both their services and products, as a customer this was a fabulous experience. Patrick, your templater, was very personable and explained everything in a clear manner. My tops arrived earlier than anticipated – which was such a great surprise, and to top it off, Tom your installer, was incredible – he was professional, knowledgeable, yet kept it fun and did a fantastic install.
I couldn’t be happier to be in a position to recommend their products to potential customers, friends and family in the future.
Thanks again for all your help!!!
I have been more than impressed with Urban Quarry from my first experience to my last – the installation. I was treated with the utmost respect and people went out of their way to make sure I left there with the exact pieces I wanted. The two gentlemen who installed my countertops were extremely professional and very passionate about their work and proud to be an employee of Urban Quarry. They did an amazing job, were very respectful and made the installation look easy. Thank you from a very, impressed first time customer.